Overview
All sales made through Strictly 2K, including ticket purchases, merchandise, and any digital or promotional items, are final. By completing a purchase on strictly2k.com or through any authorized Strictly 2K sales channel, you acknowledge and agree that Strictly 2K operates a strict No Refunds Policy.
Event Tickets
Tickets purchased for Strictly 2K events, whether bought online or through official partners, are non-refundable under all circumstances. This includes situations involving changes in personal schedules, travel difficulties, missed events, or dissatisfaction with the event experience. Once a ticket is purchased, ownership is final and cannot be reversed or exchanged for a refund.
Event Changes or Cancellations
In the rare event of postponements, venue changes, or other adjustments to the event schedule, previously purchased tickets will remain valid for the rescheduled date or revised event format. Refunds will not be issued due to such changes. If an event is cancelled outright without a rescheduled date, Strictly 2K reserves the right to offer credit or alternative solutions at its discretion, but refunds will not be granted.
Merchandise Sales
All merchandise sales, whether digital or physical, are also final. Strictly 2K does not provide refunds or exchanges for items purchased unless the product arrives damaged or defective. In such cases, customers may contact us within a reasonable timeframe to request a replacement of the same item, subject to availability.
Processing Errors
If a duplicate charge or technical payment error occurs, customers are encouraged to contact us through the website’s support or contact page. Strictly 2K will investigate the issue and correct any billing errors, but this process does not constitute a refund of a valid purchase.
By Making a Purchase
By purchasing from Strictly 2K, you confirm that you have read, understood, and agreed to this No Refunds Policy. It is your responsibility to review all event details, dates, venue information, and product descriptions before completing a purchase.
Contact Us
If you have questions regarding this policy or need assistance with a specific transaction concern, please contact us through the website’s contact page. While refunds are not offered, we are committed to addressing inquiries professionally and promptly.